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The Reintegration Program Assistant will report directly to the Program Manager. This position is a local (not expat), full-time contract position to end in March 2028 with the option for renewal pending funding availability. This position is based in Ho Chi Minh City, Vietnam.

Deadline to apply: April 20, 2025

Key Responsibilities

• Provide day-to-day administrative support, including scheduling meetings, drafting correspondence, and processing documents.

• Assist with coordinating returnee services, including transportation, housing arrangements, and referrals.

• Organize training sessions, workshops, and stakeholder meetings, handling logistics and participant coordination.

• Maintain and update program files, databases, and records for accurate service tracking.

• Provide translation and interpretation (Vietnamese-English) as needed.

• Communicate with government agencies, NGOs, and service providers to coordinate reintegration support.

• Support field visits, partner meetings, and community outreach activities.

• Collect and compile data on program activities and beneficiary progress.

• Assist in preparing donor and stakeholder reports, presentations, and case studies.

• Monitor returnee feedback and service outcomes for continuous improvement.

• Assist in budget tracking and expense documentation for program activities.

• Process procurement requests, invoices, and payments.

• Perform other tasks as assigned.

Qualifications

• Ability and willingness to learn and effectively use technology for program support and data management.

• Minimum 2 years of experience in grassroots/nonprofit/NGO work, program support, administration.

• Strong understanding of Vietnamese migration policies and social protection systems.

• Proficiency in case documentation and reporting.

• Willingness to travel within assigned provinces and occasionally beyond.

• Flexible schedule, including weekends and holidays when necessary.

• Strong coordination, organizational, and time management skills.

• Excellent oral and written communication skills.

• Fluent in Vietnamese; English proficiency at IELTS 7.0 level equivalent.

• Proficiency in MS Office, Excel, VBA, MySQL, Data Management Systems, and AI.

• Ability to multi-task, work under pressure, and thrive in a team environment.

• Ethical and accountable; confidentiality is a must.

• Bachelor’s degree required.

• Women are encouraged to apply.

Benefits & Compensation

• Compensation commensurate with experience.

• Support for training programs as part of staff development.

About Pacific Links Foundation

Pacific Links Foundation (PALS) is a US-based 501(c)(3) public charity whose mission is to support the sustainable development of Vietnamese communities and the enrichment of their cultural heritage. We are a hard-working team with all team members as donors to our organization. PALS offers tremendous opportunities to learn, grow, and lead for our team members. www.pacificlinks.org

PALS reserves the right to perform a criminal background check on current or prospective employees to uphold the Child Protection and Vulnerable Adult Protection Policies.

Please send your resume and cover letter describing your qualifications and fit with the position to jobs@pacificlinks.org. Subject/Title of the email should include: Reintegration Program Assistant Position

The Reintegration Program Manager will report directly to the Program Director. This position is a local (not expat), full-time contract position to end in March 2028 with the option for renewal pending funding availability. This position is based in Ho Chi Minh City, Vietnam.

Deadline to apply: April 20, 2025

Key Responsibilities

• Design and implement project activities to achieve goals, objectives, and targets within budget, including assist services & training for beneficiaries.

• Develop and implement reintegration services and workflows, ensuring alignment with international best practices and local policies.

• Oversee case management for beneficiaries, ensuring personalized assistance plans that address vulnerabilities and long-term stability.

• Develop and disseminate informational materials on rights, available services, and reintegration pathways.

• Maintain and update the Case Management System for accurate tracking and reporting.

• Collaborate with Vietnamese government agencies to ensure a smooth reintegration process.

• Build partnerships with NGOs, INGOs, and private sector organizations to expand service availability.

• Support data collection for documentation and reporting to donors and partners.

• Work closely with the project team and stakeholders to ensure project scope, deliverables, resources, and timelines are met.

• Perform other tasks as assigned.

Qualifications & Experience

• Ability and willingness to learn and effectively use technology for program support and data management.

• Minimum 5 years of experience in grassroots/nonprofit/NGO work, with prior experience in program management, migration, human trafficking, social protection, advocacy, empowerment, and capacity-building activities preferred.

• Experience working with returnees, refugees, or trafficking survivors.

• Strong project management, budgeting, and reporting skills.

• In-depth understanding of migration policies, bilateral agreements, reintegration challenges, and legal frameworks.

• Proven ability to engage with government agencies, NGOs, and international organizations.

• Fluent in Vietnamese and English (written and spoken) at IELTS 7.0 level equivalent.

• Technology-oriented; proficient in MS Office, Excel, VBA, MySQL, Data Management, and AI.

• Ability to multitask, stay focused, and work under pressure.

• Ethical and accountable; confidentiality is a must.

• Master’s degree in International Development, Migration Studies, or related fields required.

• Women are encouraged to apply.

• Willingness to work flexible hours, including weekends and holidays, as needed.

• Willingness to travel frequently within Vietnam and occasionally internationally.

Benefits & Compensation

• Compensation commensurate with experience.

• Support for training programs as part of staff development.

About Pacific Links Foundation

Pacific Links Foundation (PALS) is a US-based 501(c)(3) public charity whose mission is to support the sustainable development of Vietnamese communities and the enrichment of their cultural heritage. We are a hard-working team with all team members as donors to our organization. PALS offers tremendous opportunities to learn, grow, and lead for our team members. www.pacificlinks.org

PALS reserves the right to perform a criminal background check on current or prospective employees to uphold the Child Protection and Vulnerable Adult Protection Policies.

Please send your resume and cover letter describing your qualifications and fit with the position to jobs@pacificlinks.org. Subject/Title of the email should include: Reintegration Program Manager Position

1. Gen Zero

Gen Zero is a youth-for-sustainability program dedicated to placing Vietnamese youth at the forefront of climate action. Recognizing the critical role of young people in addressing climate change, particularly in a nation as vulnerable as Viet Nam, Gen Zero aims to bridge the gap between youth potential and effective policy engagement.

• Vision: A future where Vietnamese youth are leading climate action, shaping policy, and driving sustainable solutions.

• Mission: To empower Vietnamese youth as pivotal climate contributors through enhanced awareness, education, and policy involvement, fostering strategic collaborations for lasting global impact.

• Key Activities:

  • Policy Awareness & Capacity Building: Gen Zero provides targeted training, resources, and platforms to demystify climate policy, enabling youth to understand and influence key frameworks like the Paris Agreement and Viet Nam’s national strategies (NDCs, NAPs).

  • National & International Participation: Facilitating pathways for youth to engage in national and international climate forums, including COP, and contribute to national climate commitments.

  • Media & Advocacy: Developing youth-focused media strategies to amplify youth voices, raise awareness, and promote climate action.

2. Viet Nam Youth Climate Empowerment Pathway (VYCEP)

VYCEP is Gen Zero’s core program for 2025, designed to equip young Vietnamese leaders with the tools and opportunities to engage with climate policy and action.

• Target Audience: Primarily university students (18-24), with outreach to high school students (15-18), international changemakers, and marginalized youth.

• Key Phases:

  • Phase I: Kick-Off (May-July):

    • Stakeholder Roundtable: Fosters dialogue and collaboration among youth agencies, government, international organizations, and experts.

    • Awareness Tours & Capacity Building: Raises awareness and equips youth with essential skills for policy engagement.

  • Phase II: Action (August-September):

    • Mock COP Competition: Simulates COP negotiations, enabling youth to develop and propose policy recommendations.

    • Capacity Accelerator: provides in-depth training to those who have been shortlisted in the mock COP competition.

  • Phase III: Elevate (October-November):

    • Viet Nam Youth Climate Summit: Showcases youth-led solutions, presents the Viet Nam Youth Statement (VYS), and promotes national and international participation, including COP30.

    • National to International Climate Participation: Selects and trains a youth delegation for COP30, and related engagement events.

• Key Outcomes:

  • Enhanced youth understanding of climate policy and engagement processes.

  • Increased youth participation in national and international climate forums.

  • Development of the Viet Nam Youth Statement (VYS).

  • Strengthened partnerships between youth, government, organizations, and the private sector.

  • Increased public awareness of youth-led climate action.

3. Job Description: Program Manager, Gen Zero & VYCEP

• Job Title: Program Manager

• Employment Type: Full-Time, Paid Position

• Organization: Gen Zero

• Location: Ho Chi Minh City, Viet Nam

• Job Summary: The Program Manager plays a crucial role in maximizing program impact through effective coordination, implementation, and financial management of Gen Zero’s initiatives. This position requires a proactive individual to ensure alignment with project goals, cultivate strong partnerships, and support logistical needs. The Program Manager will be based in Ho Chi Minh City (HCMC) and may be required to work on-site during events.

• Key Responsibilities:

  • Planning & Implementation:

    • Collaboratively plan, coordinate, and monitor program activities across all phases, providing strategic input on youth engagement and climate action priorities to ensure effective implementation.

    • Work closely with teams in developing detailed work plans, meeting project timelines and budgets, and aligning individual plans with overall deliverables.

  • Financial Management:

    • Develop and manage program budgets, ensuring compliance with project objectives, donor agreements, Vietnamese regulations, and sponsor requirements.

    • Support the Director in preparing for donor pitches and developing funding proposals.

  • Partnership Support:

    • Act as the main point of contact for project partners, facilitating effective communication and collaboration.

    • Support the development and maintenance of partnerships with key stakeholders, including government agencies, international organizations, climate action NGOs/communities, and public figures.

  • Communication & Reporting:

    • Regular planned meetings with partners, donors, and partners to discussion on action items and status.

    • Project monitoring and control of the project timeline and budget.

    • Project report preparation.

  • Logistical Support:

    • Coordinate necessary logistical arrangements for partners, events, and program activities.

    • Assist in preparing other materials needed (MOU, terms, etc.).

• Requirements:

  • Proven project leadership and management in youth empowerment, climate action, or sustainable development.

  • Demonstrated interest and knowledge in climate action and youth engagement, with a foundation in related academic or practical experience.

  • Expertise in planning, implementing, and evaluating projects from start to finish.

  • Demonstrated ability to collaborate effectively with government, civil society, and local communities.

  • Exceptional communication and interpersonal skills in both English and Vietnamese.

  • Strong organizational and time-management skills, with adaptability for flexible hours and ad-hoc requests.

  • Proficiency in Google Suite and Microsoft Office.

  • Event management experience and HCMC on-site availability.

  • Ability to start by the first week of May.

• Join Us for Impact:

  • Lead high-visibility climate action initiatives, shaping youth engagement in policy and contributing to Vietnam’s sustainable development, with opportunities for influence on regional and international platforms.

  • Advance your strategic and leadership capabilities in a dynamic environment, with potential to mentor emerging youth leaders and contribute to innovative program design.

  • Enhance your expertise and build valuable connections through participation in relevant training programs and networking opportunities.

  • Expand your professional network with diverse stakeholders, from community leaders and figures in the entertainment industry to government officials, international organizations (e.g., UNDP, UNICEF), and focal points in global forums (e.g., COP).

  • This position offers a stipend or salary, commensurate with experience.

• To Apply:

  • Application Deadline: April 25th, 2025. Early submissions will be given priority.

  • Please send your CV and any optional supporting materials to admin@genzeroglobal.org .

  • Email Title: [PM Gen Zero Application] – [Full name]

• Working directly with the CEO, Chief Sales Officer, Chief Growth Officer.

• Full – time Requirement

• Working location: Hybrid (40% Offline & 60% Online) – Based in Ho Chi Minh City

• Using your personal laptop

Responsibilities:

• Support the CSO in day-to-day tasks and strategic initiatives.

• Assist in preparing presentations, reports, and documentation.

• Coordinate and communicate with internal and external stakeholders.

• Manage schedules, appointments, and travel arrangements.

• Conduct research and provide insights to support sales strategies.

• Assist in organizing and executing sales and marketing activities.

• Attend client meetings and support in the follow-up meeting process.

Requirements:

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong confidence to work with senior leaders who are FLI team, partners, and participants.

• Strong data visualization skills.

• Strong analytical and research abilities.

• Proficiency in Microsoft Office and other relevant software.

• Experience in B2B sales or marketing is a plus.

• Strong growth mindset

• Impact-oriented mindset.

Requirements:

• Opportunity to work closely with the CSO, CGO, CEO, and corporate clients and gain insights into business growth strategies.

• Professional growth and development opportunities:

      a. Leadership and management training

      b. Entrepreneurship

      c. Go-to-market strategy

      d. Strategic sales

      e. Business consultancy

       f. Data analysis and visualization

       g. Effective communication and interpersonal skills

       h. Project and time management

       i. Networking with industry professionals

       j. Exposure to high-level strategic planning

       k. Hands-on experience in business growth initiatives

• Salary: 4,000,000 VND per month (review after 3 months)

•  1-on-1 mentoring and coaching for performance.